Legal and Ethical Aspects of Electronic Monitoring and Surveillance of Employees”

mANAGEMENT 350: hUMAN RESOURCE mANAGEMENT| â€Å"Legal and Ethical Aspects of Electronic Monitoring and Surveillance of Employees†| | By: Chakana Moore, Patricia Davis, Eric Luken, Michelle Dailey, Jeffrey Webb| | 11/21/2011 Electronic Monitoring and Surveillance Human Resource Management Research Project November 21, 2011 Legal and Ethical Aspects of Electronic Monitoring and Surveillance of Employees Introduction Workplace monitoring has been a point of discussion within businesses as Human Resource Management feels that there is a need to watch their employees and how they conduct themselves at all times during the work day. Unless a government employee, employees are subject to any monitoring the employer deems necessary. Monitoring of e-mail and voicemail, as well as personal searches is within the rights of employers. Conducting video surveillance and tracking internet use are also rights of employers. There are legal as well as ethical aspects of employee monitoring which will be discussed in this paper. Specifically, we’ll expound on two specific organization examples that illustrate the growth of workplace monitoring. Next, issues and challenges of employee monitoring will be discussed. Lastly, sound recommendations based on our research will be given because it affects the people within the organization. It’s vital for workers to understand why monitoring is important and managers to respect and understand that employees have rights as well. Company/Organizational Examples Many companies utilize monitoring and surveillance. They have to learn to balance employer and employee rights. Businesses have the right to ensure that the employees are performing their jobs properly in a secure environment. On the other side, employees feel they should be protected at work and away from work. Since technology allows for employees to take large sums of valuable company secrets or data with them, workplace monitoring has increased. Common workplace monitoring includes e-mail and voice mail, internet use, and surveillance at work. Workplace monitoring has grown because of several forces. First force was the expansion in available technology, ranging from the internet to global tracking devices, which enhanced video capabilities and improved information systems software. Another force mentioned in our textbook is the terrorist attacks of September 11, 2001, which led to the passing of USA Patriot Act. Robert L. Mathis, John H. Jackson 502) This Act allowed government investigators to engage in broader monitoring of individuals, including workplace, in order to protect national security. One concern raised in the workplace is the privacy rights of employees. Employees can feel they are being threatened because of the monitoring. â€Å"Right to privacy† is an individualà ¢â‚¬â„¢s freedom from unauthorized and unreasonable intrusion into personal affairs. However, constitutional rights to privacy are generally inferred through the U. S. Constitution’s Fourth Amendment’s rights which usually apply only to state actions. (Kopp) In an employment context, state actions are fairly narrowed to protecting federal, state, and municipal employees; private-sector employees must look elsewhere for protection. A possible source for such protection from employer snooping includes federal legislation and state common law tort actions such as invasion of privacy. The primary piece of federal legislation suggesting employee privacy interest is Electronic Communications Privacy Act (ECPA). McCubbins) There are three exceptions under the ECPA. The first one is the â€Å"provider exception† which says if the employer is providing the telephone, e-mail, or internet services to the employee being monitored, there is little doubt that the employer is protected from employee privacy claims. A second exception is the â€Å"ordinary course of business. † Under this exception, the employee can monitor employee com munications to ensure legitimate business objectives as assuring quality control, preventing sexual harassment, and preventing use of excessive telephone or email usage. Last exception is the â€Å"consent†. â€Å"Consent† exception applies to even when the sender of the intercepted communication has been assured that all email communications would remain confidential and privileged. In Smyth v The Pillsbury Company, Smyth sent emails to his supervisor that contained unprofessional comments from his home computer. Because his supervisor gave consent to the company to intercept the emails and the emails were later retrieved by the courts, Smyth was terminated and was not able to be protected under the consent exception. A second commonplace monitoring method used by employers is internet tracking. Internet tracking can be used to visit non-work websites like Facebook and Yahoo accounts. Statistics show over 90% of employees admits to visiting other websites doing work hours. About 76% of firms monitor internet use. This can help companies prevent employees from going to inappropriate sites which could possibly create legal issues. For instance, a New Jersey case contained a log that showed one employee accessing porn websites. This activity caused an employee to be arrested due to repeatedly logging on that site when told by his supervisor to stop. Also, this type of activity draws attention to companies and causes law enforcement to get involved and companies can be charged with aiding and abetting legal behavior if found with evidence. A third form of employee monitoring is the use of video surveillance at work. Video surveillance can create a lot of issues in the workplace. Businesses use them on retail floors and in production areas, parts and inventory rooms, and lobbies. According to the annual survey, Workplace Monitoring and Surveillance Survey 2001 conducted by the American Management Association, more than three-quarters of all major U. S. firms are recording and/or reviewing the e-mail messages and telephone calls. Also, surveillance can be used to monitor software in the workplace. One surveillance capability of software monitoring can include workplace software that runs on monitored computers is hidden and difficult for an employee to find or the software could be present and monitoring their every keystrokes. Monitoring software cannot be terminated without the network administrator’s permission. Major issues/challenges Video surveillance is a great way for managers to ensure that their employees are behaving ethically. All managers want to make sure that their company’s time and money are being spent in the right way. Video surveillance will show what is going on within the company, but with the installation of video cameras some problems are likely to arise. Some of the top problems we found will be discussed over the next three paragraphs. The first problem that may arise is deception. This occurs when the company installs video camera for the first time and they don’t inform the employees. If the employer lies about the locations of the camera, this can be considered a form of deception and can open up the possibility for a lawsuit to take place. The employer must be completely honest with their workers in order for the camera to be of good use. With the evolution of technology there are different ways to ensure the company’s time is being used the right way and with doing that, employers must tell the employees that they will be videotaped while at work. There have been lawsuits surrounding uninformed employees and the courts have ruled in favor of the employee. Violation of confidentiality occurs when the company distributes information of an employee. This can happen in different ways such as the company giving out information to someone who doesn’t have the right to have it; for example, distributing video tapes of employees in a theft apprehend interview or job interview. With the installation of video surveillance there will be varying reactions. Only authorized management staff should watch the tapes and not distribute the tapes to unauthorized users. The biggest problem that companies can face from installation of video surveillance is invasion of privacy. This can happen when businesses install video surveillance in employee bathrooms or any other inappropriate place an employee will dwell. It’s reasonable that companies want to do what they can to prevent employees from stealing from the company whether that is merchandise or time. It’s also reasonable that companies want to prevent any conflict that can arise during work. Through the installation of video surveillance, problems can be prevented due to the video surveillance serving as evidence of any unethical behavior. Recommendation/Implementation Based on our research, it is highly recommended that organizations have a structured surveillance and electronic monitoring system within the workplace. Having an accurate system in place will most likely have a positive impact on the people that work within the organization. Also, it will protect the company from unmerited/unwanted lawsuits. Surveillance systems within the workplace show that employers are taking the initiative to make their employees feel safe. Employers utilize surveillance systems to ensure employee security by placing them externally within the outside parameter of the business including parking lots, street corners, garages, and poorly lit areas. Internal cameras can help decrease workplace violence and theft within the company. If employees know they are being watched, they are less likely to cause confrontations or to steal because of the threat of being caught on tape. One negative impact that internal cameras can have on employees is it may affect employee morale because it can make employees feel like they are not trusted and that they are always being watched. However, organizations have to be careful not to violate employee privacy laws by placing video surveillance within restrooms, changing rooms, or private areas. From a legal standpoint, advances in electronic technology and telecommunication have created additional problems for human resource managers through the use of emails, internet, voice mail, and instant messaging. Monitoring all employees’ electronic usage is critical in order for the company to protect itself from lawsuits and from potentially damaging the company’s image. Having a structured system in place will significantly help a company be proactive instead of reactive in their disciplinary steps to correct or eliminate the abuse of their internal electronic systems. The employer should have scanners that are equipped with scanners that will screen for inappropriate pictures or wording and a firewall that will block inappropriate internet websites that the company does not approve of. If an employee is flagged by this scanning system, hey should be disciplined immediately according to company policy and human resource professionals should thoroughly document the incident to prevent lawsuits or in the event a lawsuit is filed they are well prepared to prove that the company was justified in their disciplinary actions they took. The correct strategic approach to electronic mo nitoring and surveillance is to have an in depth employee handbook which is an essential tool for communicating information regarding the workplace policies and disciplinary actions. The handbook should be a downward communication that flows from the top management to the rest of the organization. However, the organization should create a company culture were employees also feel comfortable with upward communication that enable managers to learn about employee concerns because several of the employee handbook violations are reported by lower level employees. Within the employee handbook, employers should have a video surveillance policy informing employees about their surveillance system, informing them that the surveillance system is only performed for legitimate business purposes, and that they strictly limit those who view the surveillance videos. Also, there should be an electronic communications policy that employees are required to sign a permission form that states, they will comply with the policy. This policy should clearly outline that electronic use is provided by the employer for business use only; the use of media for personal use is restricted and is subject to employer review; all passwords must be available to the employer; and the employer reserves the right to monitor or search any media without notice. Organizations must ensure that they are balancing employer and employee rights by using electronic monitor and surveillance systems for business purposes only. Conclusion Surveillance of employees in the work place comes down to investments and the right to be involved in almost all aspects of that investment. Involvement in one’s interest is a good thing but if used excessively, any good things can be harmful. 90 percent of works admit to the use of their computer for non-work related issues, this is an impressive stat that any intelligent business owner would not ignore. Ignoring this stat turns your back on the quality and quantity of work you are paying your employees for, not including legal issues that can be devastating to your company. Internet surveillance seems to be a much need necessity for large companies were as video surveillance is needed for almost every company. Video surveillance is only the epitome of technology and ethical monitoring. Now business has the means of protecting tangible, non-tangible, and human investments at all times. This act starts by insuring employees that they are protected and procedures are in place to keep them working along an ethical passage. This is why it is important to inform those in the work of surveillance, it discourages unwanted behavior, this does not only protean to employees but to outsiders as well. How many times have you see signs of surveillance? Some says â€Å"Smile, you are being watched,† this very smart thing to do in this day in age. Everyone would love to watch every moment of their child’s development but no one has the time and resources to do so. What if you could? What if this was your job? Sure you would try to do so with the best of your abilities, but at the same time, you would have to give them private time. So, there is a clear line between protection and Violation of Confidentiality and Invasion of Privacy Working for any company is a privilege not a right, but it is a right for privileged peopled to be protected ethically. Works Cited Kopp, k. Electronic Communications in the Workplace: E-mail Monitoring and the Right of Privacy, 8 Seaton Hall Const. L. J. 861. 1998. McCubbins, G. Daryl and Jeretta Nord/Tipton F. â€Å"E-Monitoring in the Wokplace: Prviacy, legislation, and surveillance software. † COMMUNICATIONS OF THE ACM. Vols. 49, No 8. August 2006. Robert L. Mathis, John H. Jackson. Human Resource Managemnet, Twelfth Edtion. Mason: South-Western Cengage Learning, 2008, 2006.

Onion DNA Extraction Essay

DNA(deoxyribonucleic acid) is found in every living organism. It provides the information and instructions to build and regulate cells in organisms. The information it contains is used when organisms are being reproduced. It is made up of two polynucleotide chains known as DNA strands. Within the two chains there are four nucleotide units: adenine, thymine, cytosine, and guanine. Materials and Methods An onion was cut into pieces and placed in a blender with 50 mL of water and blended for one minute. Once blended, 20 mL of 25% saline solution and 10 mL of liquid detergent was added to the mixture and blended for 3 minutes. The mixture was then added to a flask and placed into a bath of hot water at 42? C for 10 minutes. The mixture was then removed from the hot water bath and filtered using a cheese cloth (dryer sheet) into a beaker. In a test tube (test tube â€Å"B†), 10 mL of 90-95% ethanol was placed into a beaker filled with ice. Then 10 mL of the filtered mixture was then placed into a test tube (test tube â€Å"C†). Test tube â€Å"C† was tilted at an angle and the ethanol from test tube â€Å"B† was slowly poured into test tube â€Å"C†. After 5 minutes, a white layer was formed between the onion-detergent mixture (test tube â€Å"B†) and the ethanol (test tube â€Å"C†). A plastic pipette was used to remove the white layer from the tube and placed into a micro centrifuge tube. The micro centrifuge tube was centrifuged at 10 K rpm for 1 minute. The supernatant in the tube was then removed and discarded only leaving the white pellet that was formed at the bottom. Results During this experiment, the DNA of the onion had formed at the bottom of the micro centrifuge tube.

Pricing and Costing Methods Essay

Organizations today more than ever before must ensure that they reduce costs as well, as the time used to avail products and services to the market. Since planning as well as the estimation of costs are critical to businesses it is important that organizations chose the best pricing and costing techniques. (Seonen, 2006). The implication here is that the fundamental goal of any business concern is to minimize its costs of operation while maximizing its returns to the shareholders. In order to achieve this, there is need to put in place the best pricing policies as well as the most appropriate costing techniques. This paper will attempt to examine the various costing as well as pricing methods that are available for use by business organizations. Traditional costs estimation methods like marginal and absorption costing will be looked at. Equally the newer costing method, the activity based costing will be discussed alongside other pricing methods. (Seonen, 2006) Pricing Methods Average cost pricing One example of pricing methods is the average cost pricing. Average cost pricing as a cost method involves the calculation of average costs per unit. To obtain this, the total cost of goods available for sale is divided by the total units available for sale. The weighted average approach is applied to all the closing inventories. (Duffie, 1992) The disadvantage with this method is the fact that it ignores the effects of cost increases as well as decreases. This is usually due to the fact that cost of closing inventory calculated under this category is usually affected the prices paid in the entire year as well as the cost of the opening stock. The method thus ignores more recent costs which are more reliable in income determination and decision making. Pricing methods Cost plus pricing: this is one of the pricing methods where by the price for a given product or service is the sum of the actual cost of the product or service plus a profit margin. This method of pricing is mostly used as an interim contractual measure. (Lintner 1965) The major advantage of this method is that it’s easy to calculate and need little information in computing the project costs and thus mostly used in pricing government contracts. The other hand this method has come under sharp criticism for encouraging wasteful expenditures in government contracts coupled by corruption. The other pricing method is the option pricing method that is commonly used in the motor vehicle industry. (Birge, 1997 ) option pricing method is basically where by an organization prices its products in a way that it provides a base price for its products which in most cases is always low to attract customers who upon visiting the store find other product accessories that can be purchased and added to the product. For example most vehicle manufacturing companies will provide a base price for their cars and use their showrooms to market other product parts like the car music systems, alarms e. t. c. Capital asset pricing model (CAPM) is another pricing approach that can be used in the financial sector, (Lintner 1965, pp. 12-39) it basically based on the investors ability to invest in many other fronts (divest) without additional costs, this approach is advantageous in that any future cash flows can easily be monitored with only knowing the investments correlation with the market, market risk premium as well as the risk free rates. Comparable uncontrolled price method(CUP),this is a method that seeks to establish the ALP, through comparing the controlled and the uncontrolled transaction in relation to the asset or service that has been transferred, (Duffie,1992) this method is mostly used in provision of loan by financial institutions as well by other organizations that sell intangibles. Resale price method, this is a method that seeks to evaluate the process of activities performed or done rather than the eventual output (product) (Lintner,1965,pp. 2-37)its commonly used in instances where the reseller do not add any meaningful value to the finished product and no physical changes are made on the product, the eventual resale price is determined by the resale price of a commodity then subtracting the gross profit margin achieved from the resale as well as all the expenses incurred, before arriving at the resale price of the commodity Bid pricing: This is a method of pricing that is commonly used in the stock exchange markets. it basically involve the respective clients placing bids or prices they would like to purchase the stocks of shares, and with the buyers and the sellers, with the highest bidder purchasing the property, price movements at times in the stock market always leads to the uncertainty in the market prices. (Sharpe,1964,p. 425-442) Target pricing: This is a method of pricing where business organizations price their products differently basing on the different market segments that they target with their products, the products may not necessarily have diverse differences to justify the difference in prices but the underlying idea is to maximize on profit in market segments that can pay higher prices for the product as this helps to cover on the lower segment, where the product may be priced lower. (Dominick,2008,p. ) The basic advantage of this pricing method is that it enables a company to earn higher profits without necessarily increasing production costs since it’s the same product that is sold to different target markets, Target pricing is generally common in the mobile phone industry where the same gadgets with minor modification are actually sold to different target markets at different prices Costing Methods Marginal costing This method also known as the direct coasting method has the main characteristic of charging all the manufacturing or product costs to the product irrespective of whether the costs are variable or fixed. Lucey, 1993) This method is useful in pricing decisions that are short term in nature in determining the least price that can be charged to a product below which losses will occur. The implication here is that marginal or direct costing as a traditional costing method suffers from the major drawback of oversimplification because it tends to employ only the volume of the product. Job costing is the method of costing where the coast of a product or service is determined by allocating costs ton a particular unit, a batch or even to a lot of the product or service. It is more or less the same as batch costing. Precisely, job costing method is applicable where good and services are produced as a result of a series of continuous operations. It is thus considered a product costing technique in which case emphasis is laid on the determination of the cost of a unit product. (Sobngwi, 2007) Absorption costing It has been the practice of many firms to charge manufacturing overheads on the basis of direct costs like direct labour. The technique used tended to differ in terms of details as well as allocation bases. Some systems employ a single base like total direct cost while others use several bases like direct labour and raw materials. Absorption costing as a method of costing allocates all the costs to the objects of the cost. This usually happen based on direct costs or even physical output measures. Marginal cost allocations are important for many managerial decisions like the valuation of stock as well as calculation of profits. (Sobngwi, 2007) The method may however not be very appropriate for product range decisions since the net profit figure from this technique tends to be unsatisfactory base for product range decisions. Allocation of expenses between two departments may be difficult. One department may for example have a fully developed product which could require only a little development resources while the other department could be in need of full development. In such a case dividing the costs will thus be inaccurate. This has the implication that there is uncertainty as to whether dropping one product line would lead to a reduction of the total expenses allocated to that product. (Bjornlund & Rossini 2005). Activity Based Costing (ABC) The activity based costing (ABC) was developed as a reaction to the shortcomings of the marginal and absorption costing methods. This method gives a description of the activity in overhead departments which can be recognized by both the departmental managers as well being driven by cost factors. The cost factors are usually the characteristics of the products s well as other cost objects. ABC is usually a two step process. First, the costs of similar activities in various overhead centers are collected. In this case the total direct cost of each department is then charged to each activity based on its use of total capacity as well as the total of all the costs of all activities collected from all the departments in activity cost pools. Seonen, 2006) Second, the cost drives of each cost pool are identified after which cost drivers are quantified and the allocations to product costs derived. (Seonen, 2006) There are usually many varieties of cost drivers to choose from in an attempt to explain the costs of an object. The bottom line however is that they have to be capable of being quantified in terms of both the cost pool as well as the cost objects. Conclusion There is always need for consistency as well as standardization of the methods of financial pricing and costing methods have been recognized. Adam et el,2003) This has led to the innovations of many sets of guidelines for both economic evaluations and costs. In the final analysis therefore, variations in cost methods that are usually used in business organizations have raised many questions resulting into the inability to compare the results of various costing as well as pricing methods. However in order to achieve both the transferability as well be able to generalize results there is need to apply uniform cost pricing and estimation methods in order to minimize any chances of variations.

Unit II Solid Waste Impact Essay Example | Topics and Well Written Essays - 250 words

Unit II Solid Waste Impact - Essay Example Solid materials such as home appliances will be collected and set aside from recycling (U.S Environmental Protection Agency, 2014). The municipal council’s landfill needs to be located in an area with less human and industrial activity. A confined area near the edge of the national park is the best option for establishing the landfill. This is because there is less human activity in that area, and so there will be less air pollution. The area will be fenced off from wild animals that may wander into the landfill and feed on the waste materials and far away from a water source (National Park Service, 2014). During my survey I learnt that during the weekdays very few people visit the national park. The number increases on the weekends when people are resting. The municipal council decided that the landfill will operate only on weekdays when there is less human activity around the

Business Skills Evaluation of Sources Essay Example | Topics and Well Written Essays - 1000 words

Business Skills Evaluation of Sources - Essay Example The sources serve as a means of backing up whatever conclusion (on the topic at hand) that the researcher has come to in the study they are involved in(Gorard, 2013). This means that if the source for example, contains false information then the argument that had been brought forth in the research will be declared invalid as the support structures used to stand the subject matter can no longer be considered stable. This can be considered to be the most important factor that needs to be determined when attempting to evaluate the value of the sources used. Accuracy has to do with the truthfulness of the information provided from that particular source and how exact it is to the actual reality(Gorard, 2013). It should be noted that in some cases the accuracy of some sources cannot be measured to a tee but a certain level is still required to classify it as accurate information. Within the topic of accuracy come other factors that lie beneath this main subject and determine whether the source is accurate or not. These factors include issues such as how recent the information provided is and issues such as the methods that were used to collect, store and pass on the information. The Accuracy of the sources provided can be considered to be high as a result of the where they come from. The information provided in the books, have been brought about by professionals who are aware of what they are talking about and more importantly, have used established information to put their points across(Gorard, 2013). The sources can also be considered to be accurate via the publication dates of the literature that was used. The more recent the publication, the more recent the information and thus the less likely it is for the information provided in that particular work to have been rendered obsolete or have undergone renovations as a

Social penetration theory Essay Example | Topics and Well Written Essays - 2000 words

Social penetration theory - Essay Example For purposes of this analysis, cognitive dissonance will be understood as a process whereby the advertiser is able to evoke a key level of differential, as well as direct and indirect appreciation for this, within the mind of the individual who is impacted by such advertising. Although seeking to measure such a dynamic and marketing and psychological advertising would necessarily require a dissertation length response, this brief analysis will seek to engage the reader with an understanding of how celebrity within advertising works to create a more favorable impression with regards to the imagery and understanding of the product itself. Furthermore, as a means of performing such an analysis, it will be necessary to engage the reader with a discussion and appreciation of the means by which consciousness, social psychology, and motivation (as well as many subcategories of each of these) all work together to affect such an end in the minds of the potential consumer. Moreover, three spec ific academic studies will be utilized as a means of drawing inference upon the hypothesis of this research which regards the understanding that celebrity influences a great deal upon the level in which a potential consumer has to interact with the given good/service/product. Likewise, the first of these studies which will be engaged is with respect to the level to which consciousness factors into the way in which the potential consumer engages with celebrity endorsement and/or celebrity suggestion. This helps to focus a level of analysis upon the ultimate degree to which cognitive dissonance can be affected within a celebrity endorsement. Ultimately, the way in which the marketer seeks to portray overall consciousness within a product offering is almost invariably linked to an identification of self awareness. For instance, the article in question â€Å"Celebrity Selection & Role of Celebrities in creating Brand Awareness and Brand Preference† elaborates upon the way in which a

D.C. hospital reports high rate of black women seeking treatment for Coursework

D.C. hospital reports high rate of black women seeking treatment for advanced breast cancer - Coursework Example b. As a member of the community of promoting awareness against breast cancer, I would prepare certain questions in relation to mammograms. It is very effective for every woman who is having misconceptions relating to mammography (Sun, 2014). The questions to be framed are provided hereunder. c. Contextually, as a prime responsible person of health promotional program, I will prepare three stage of health prevention camp. Initially, I will suggest all the black American and African women to opt for physical screening, which includes full body examination. After that in the second stage, I will suggest for doing a clinical breast examination with mammography treatment. Finally, I will suggest doing an overall medical screening, if the person is having symptoms of breast cancer (Sun, 2014). d. It can be stated that African-American women belongs to Ward 5 are having lower knowledge regarding the treatment process of breast cancer through mammogram. In this regard, In order to enhance health precautionary promotion, the women are to be provided with appropriate health education program, so that they have knowledge about the importance screening and treatment in the early stage of cancer. In addition, acute measures should be adopted for making them knowledgeable about the treatments to be offered (Sun,